Delivery Information

Our company's main priority - the top quality products delivered to customers  in their chosen location. 

We are delivering goods to all countries of the world, if you'll not be able to find the country or the city where you want to send the purchased product, please feel free to contact us by email info@esaunashop.com or call by contact phone, delivery costs will be calculated individually.
There is always an opportunity to deliver to any place in the world.

Delivery time - from 1 to 14 working days. In some cases it may be longer, but it is referred to a specific delivery time. In the pre-payment case, the order is started when the payment is received.  

If the goods delivery is delayed, please let us know.
 

Home delivery rates

Shipping cost is calculated by courier service flat rates across Europe.

Before delivering goods, the courier will call you by phone to arrange an acceptable delivery times (workdays 8:00 to 17:00).

Loading conditions

Items that are up to 31 kg will be brought by a courier to your door at no extra charge, if the weight of the item is over 31 kg. Or item is of larger dimensions, the Courier service staff may require to pay extra charges.

Important! Shipping costs are not included in the price of the goods.

Shipping price will be added in to your cart.

Withdrawal of goods

By accepting delivery of the goods, check the packaging condition, make sure the packaging is undamaged. If there is a suspicion that the packaging has been damaged, deformed, do not sign a documents of the shipment and return the package to the courier. If the packaging is in good condition,sign the invoice or the transfer document. The signed document is proof that the goods were delivered in good condition.

Returning

If the buyer refuses to accept the goods that were delivered in a good condition, he must cover the restoring costs.
If you have suggestions or comments regarding the delivery of services - please contact us by email or phone.

We will consider your request.